Vicolo Gumer, 7, 39100, BOLZANO, Italy - +390471457700

description of organisation

The “Azienda Servizi Sociali di Bolzano” (ASSB) is a public institution, which coordinates and manages the social services offered in Bolzano's territory. The ASSB was instituted with the act 106 of the 17th of September 1998 by the executive committee of Bolzano's municipality and started the activities the 1st of January 1999. It was born from the old Social Services Office of Bolzano with the aim to extend and improve all social services in the territory, using programmed strategies and functioning like an exclusive center for the whole community.
The ASSB’ services are addressed to youngsters, families, elderlies, disabled people, people with psychic problems and people in state of need. In order to guarantee the aims mentioned, ASSB is divided in districts. In the whole territory there are about 5 social-health districts.
In ASSB, the volunteers will collaborate with the activities of the 4 nursing homes for elders in the city of Bolzano: Villa Armonia, Villa Europa, “Casa di riposo Don Bosco”, Villa Serena . If volunteers have interest and availability, they can also perform their service in Clinica S. Maria where we manage a floor of 27 beds for elderlies within some of our laboratories service to people in distress or disability.
The services in the nursing homes and centers for elders are performed by the staff of ASSB as well as by external collaborators. The services offered are for example: hosting services (food, lodging, room cleaning and clothes washing); nursing services; care and hygiene; health assistance; speech pathology assistance; Physiotherapy, and entertaining activities.
There are around 991 people working at the ASSB, being more than 354 dedicated directly in the nursery homes for elders. The staff of the nursery homes has the following professional qualification: geriatric assistants, social work assistants, nurses, speech therapists, entertainers and administrative staff. Inside the nursing homes, there are 338 collaborator divided as it follows:
> 60 collaborators in Villa Armonia (being 48 engaged in the direct assistance to the guests);
> 208 in Villa Europa and “Casa di riposo Don Bosco” (139 direct assistance);
> 69 in Villa Serena ( 43 direct assistance);
> 12 in Clinica Santa Maria
> 6 in the day center for elderlies in Premstallerhof
> 5 in the day center for elderlies in Villa Europa
The rest of the staff is occupied with administrative issues or some specialized service (like cooking, cleaning or maintenance operations).
In the city of Bolzano, 23,54% of the population corresponds to elderlies, with a constant increase of people over 65 years (in the last decade the total number increased from 18.263 to 25.105. In the elder’s reality, ASSB tries to guarantee services of quality in order to supply the increasing elderly population with their needs. In this view it’s possible to understand our willingness to have young motivated volunteers inside the activities promoted by ASSB.
The number of elderly people assisted by the ASSB is huge. Villa Armonia hosts 81 fixed guest and 3 temporary; Villa Serena instead has 70 fixed and 6 temporary; there are 164 fixed guests in Don Bosco and 6 temporary; 89 fixed in Villa Europa. The residential structure Grieserhof was closed in November 2011 and residents had been transferred in other structures such as Clinica S. Maria with 27 fixed guests.

inclusion topics

This organisation is willing to involve volunteers who face situations which make their participation in activities more difficult, from the following categories for different types of project:

  • Geographical obstacles
  • Economic obstacles
  • Cultural differences

Volunteering project

Project name Project Dates Deadline Status
Swedish male volunteer for EVS project in nursing home
A total of 0 week(s) during the period
Sep 2015 to Apr 2016
01/09/2015 - 01/04/2016
13/08/2015 closed
Let’s volunteer in a bilingual Province!
A total of 0 week(s) during the period
Sep 2017 to Sep 2018
01/09/2017 - 01/09/2018
07/03/2017 closed
Volunteering experience with elderly in Bolzano
A total of 0 week(s) during the period
Sep 2018 to Jul 2019
01/09/2018 - 31/07/2019
10/04/2018 closed

This organisation holds a European Solidarity Corps Quality Label. The Quality Label certifies that the organisation is able to run projects in compliance with the principles and objectives of the European Solidarity Corps.

Scope Volunteering

Role Expiry date
PIC: 947100047 OID: E10151959
Last updated on 13/01/23

Organisation topics

Intercultural/intergenerational education and (lifelong)learning

Healthy lifestyle, active ageing