Description of organisation

Hands of Mercy (“Duart Plot Mëshirë" - DPM) is a non-for-profit, non-governmental organization in Vitomiricë/Vitomirica, a village in the Peja/Peć municipality in Kosovo's West.

The DPM " Duart Plot Mëshirë " is a quietly situated, large day care centre for the children and youth who participate in the DPM psycho-social program. This program complements their efforts at home and at school. Also, parental counseling, are offered in the new house. Seminars and trainings in the medical and social realms will take place. This house could be built thanks to many small and large donations from DPM's friends in Austria, Germany, and Liechtenstein.

DPM runs the following programs:

Psychosocial Children- and Youth Work: Care, Education, Agriculture. DPM wants to foster self confidence, team spirit, and social values in young people. This includes the responsible relationship to nature. In the children's program, in the arts and artisanal work, in the garden and especially the permaculture program, DPM wants to help Peja's/Peć's youngest towards a self-reliant, productive future.

Medical Home Care Service: the qualified DPM nurses offer medical care during not less than 7,000 home visits annually. They care for people where they need it most: at their homes.

Parental Counseling: Happiness and health will return to a family if questions can be asked, if worries can be shared, and if open conversations are possible. DPM offers professional and holistic counseling with utmost discretion and empathy.

Humanitarian Aid: Many people in Peja/Peć live in poverty. DPM helps wherever possible, inspired by Vincent de Paul who once said, "Empathy is always connected to justice."

In the framework of DPM, works professional team of total 16 employees, Leader of Organization, four health employees, eight employees in quality of teachers, and other employees that works in different services; as driver, cleaner and building caretaker.



Patients Who Need Medical Home Care.

-- Our target group regarding medical home care are 609 patients (Peja city with 18 villages around) that are in our program, there are another 120 patients that are waiting for medicament's and they are included in our program, and as well there are many other persons that are coming and demanding help from our organization. From these patients that are within our program many of them are with chronic disease, cancer, open wound, epileptic, diabetic, paralyzed etc.

Children in Psycho-social Program ( SOP)

- Regarding this program are mainly children mentally disordered, these children have problems to ketch up with other friends at school, most of these children and children of patients that are in our program. Their normal life does not fulfill even basic need of living condition, they live in unhealthy condition and no one else is taking care for them. At present time in our program are involved 45-47 children from Peja and villages around it.

Humanitarian Program

-Basic humanitarian help (food and clothing) to people in need from Peja and surrounding villages.On this program every day more and more people are knocking at our doors to demand help. Extreme poverty that day by day is getting grater oblige our organization to try and care more for these families. We know that Kosovo was supported a lot in this issue and international community is tiered providing such support, but truth is that many families do not have even food for feeding their kids.As well some families that have sick (paralyzed) people at their home, or those who can not bring sick people to hospital for haling possible wounds.