• Read more about C.16 Are any of the following expenses included: accommodation, subsistence or any other expenses related to the travel?

No. The action does not cover these costs. Accommodation and subsistence costs, as well as travel expenses created by the participants' preferences (e.g. starting your travel from another country) or any other expenses related to the travel shall be covered by the participants. However, the contractor will provide you with the DiscoverEU discount card, which offers some discounts on accommodation, luggage storage and many other services throughout Europe.

• Read more about C.15 What is the value of the travel pass?

You will find the answer to this question in the Rules section 10. 'Value of the travel pass and discount card'.

• Read more about C.14 Should I book and purchase the travel passes myself?

No. You shall not book or purchase your travel passes and tickets yourself, as passes purchased separately shall not be reimbursed. Travel passes and any complementary transport ticket will exclusively be booked, purchased and delivered by the contractor designated by EACEA.

You should also consider not booking and paying for any accommodation until you are sure about your travel dates and have received your travel pass.
 

• Read more about C.13 Can I travel in a group, even though I applied as an individual?

You are free to travel together with friends who were also awarded a travel pass. You can also change groups and even direction at any point during your travel.

During the booking process, make sure to put the same start date as the rest of the participants you want to travel with.
 

• Read more about C.12 We are a group and someone needs to go home earlier. Can the rest of the group continue their journey?

Yes, this is possible. Members of one group can travel independently. Travel passes are personal.  

• Read more about C.11 Technical issues with your booking form

In the event of technical issues, such as not receiving a confirmation code/email or details submitted incorrectly, please contact the contractor responsible for the booking. The communication process will be explained in the e-mails you will receive.

• Read more about C.10 What are my passenger rights?

To be informed on your passenger rights, have a look at the European Youth Portal’s travelling section. Young people with special needs can familiarise themselves with their rights. Be aware that all provisions for those with special needs will be reviewed on a case-by-case basis, making it easier to plan their travel.
 

• Read more about C.9 How can I prepare my travel?

On the European Youth Portal, you can find practical information and useful tips about travelling in Europe. 

• Read more about C.8 What if I have to cancel my travel or need to modify it?

The contractor in charge of arranging the travel pass will provide more information on possible cancellations or modifications. 

If you wish to cancel your participation, please contact the contractor before booking your travel pass. In this case, the contractor may offer the remaining travel pass and discount card to an applicant on the reserve list. 

• Read more about C.7 Can I travel within one country to multiple locations?

You can travel to as many cities and towns as you like, as long as you visit at least one country abroad, and the total number of travel days is not exceeded.